Whether it's internet access or a mobile phone contract – you can easily cancel your 1&1 contract using the appropriate templates.
Cancel your contract with 1and1 using a template
1&1 offers various ways to terminate your contract. It is important that you adhere to the notice periods of your contract. The term is usually 24 months. You must terminate these contracts at least one month before the end of the term. After the minimum term, you can generally terminate your contracts on a monthly basis. This also applies if you have a flexible contract with 1&1. You can reserve the termination online.
- Open the page www.vertrag.1und1.de and log in with your user data.
- There you cannot cancel the entire contract or additional packages, but you can reserve the cancellation. You will then receive all the important information from 1&1 on how to proceed.
- You can also cancel your contract without prior notice. The best use a templateHowever, you can also write the letter yourself.
- In addition to your data, contract number and contract type, the letter should also contain a request for confirmation of the termination.
- Send the letter by email to [email protected].
- Alternatively, you can send the cancellation by post – preferably by registered mail – to 1&1 Telekom GmbH, Customer Service, Elgendorfer Straße 57, 56410 Montabaur.
- You can also send your cancellation by fax. To do so, use the fax number 0721-9608132.