If there is no sound on Magenta TV, it is quite annoying. But often the problem is not so serious that you have to buy a new device straight away. In this article we will show you what causes this with Magenta TV and what you can do.
No sound on Magenta TV: That's usually the problem
In addition to technical malfunctions or other problems with the Magenta TV device, even small errors can result in no sound. Make sure the sound is turned on at all. Then check the following sources of errors with Magenta TV:
- Connections from the device to the TV. A loose or broken cable can cause a problem with the sound. There can also be problems with the connection if it is a little older.
- Even after an update of Magenta TV or when setting it up for the first time, incorrect settings can ensure that there is no sound on Magenta TV. The system needs a specific audio track to provide the sound at all.
- The problem can also lie with the device itself. If something is broken in the receiver for Magenta TV or the television is not compatible, this usually affects more than just the sound. What you can do in different cases depends on the exact cause.
No sound on Magenta TV? These solutions almost always help
Once you have identified the cause of the problem, you can move on to solving it. But be careful: not everything should be done by a layperson. If the Magenta TV device is broken, you should definitely have a technician repair it.
- Is the Sound just turned offyou can usually recognize this by the crossed-out speaker on the screen. To solve this, look for the button with the same symbol on the remote control. You can also fix this error using the volume up or volume down button on the remote control (also check the batteries).
- The next step you should do is HDMI port which is sometimes not supported by all devices. To do this, connect the cable to another HDMI port and restart the television and receiver once. It's best to test another HDMI cable straight away to make sure it's OK.
- Finally you can do this Correct the soundtrackwhich is possible on the device via the “Menu” > “Settings”. To do this, depending on the device, select “This device” or “Picture and sound” and then switch to “Speech and sound” > “Sound format”. Here you now select “MR 200 / 400” or “MR 201 / 401 / 601 and MagentaTV Box (PLAY)”.
Also helpful:
- Magenta TV: Playback not possible – solution
- Magenta TV app on Samsung TV: Simple instructions
- TV problem: No sound via HDMI – what to do?