If you would like to use or extend your HD+ card, you must activate the card for the respective promotion.
Activate HD+ card for the first time
Activating the HD+ card for the first time is quick and easy. You will need the HD+ app to activate it.
- Simply insert the card into the designated CI slot on the receiving device (TV).
- Make sure that the gold chip is facing upwards. Otherwise the card cannot be read by the hardware.
- If you switch on the receiver, the rest happens automatically. You can now receive TV channels in HD.
Activate HD+ card extension
After 12 months, the HD+ card expires and must be renewed. Otherwise, it will no longer be possible to receive channels in HD. 14 days before the card expires, you will be notified by a message on the television. So that you do not have to buy a new card, you can extend your HD+ card for 6 euros a month or 75 euros a year.
- Remove the HD+ card from your receiver and note down the 12-digit HD+ card number. You will find this below the barcode. Then insert the card back into the receiver.
- You can enter the card number in the webshop and pay for the extension.
- Alternatively, you can call customer service on 089-90409797 and pay for the extension over the phone. You can also find HD+ cards online and in local stores.
- After just a few minutes, your card will be extended for 12 months and notifications will no longer appear on your TV.
Also interesting:
- Activate HD+ IP: This is how the installation works
- Receiving HD channels: What you need to know
- Recording HD+ programs: Is that possible?