If you don't have a network with your smart mobile, the problem can sometimes be solved with simple measures such as restarting or checking the SIM card.
No network with Smartmobil: This is what you can do
Most people rely heavily on their mobile phones in today's digital world, be it for work, communication or surfing the Internet. If your network isn't working, the situation can be frustrating, especially when you urgently need a stable connection. We'll show you what steps you can take to find the cause and get reconnected as quickly as possible.
- Turn airplane mode on and off: A simple but often effective trick is to activate airplane mode on your smartphone for a few seconds and then deactivate it again. This will reinitialize the network connection, which often helps with minor connection problems.
- Check network settings: Make sure your mobile data is turned on and you aren't accidentally just on Wi-Fi. Sometimes it can also help to reset the network settings if there was an error during the configuration.
- Restart smartphone: Restarting the device can fix small software errors that could affect network connectivity. This is especially helpful if the problem occurs suddenly and everything was working fine before.
- Check network coverage in the area: It is possible that you are in an area where reception is weak or non-existent. Check the network coverage in your area, either through your carrier's network status page or by moving to a different location to see if reception improves.
- Check SIM card: Your SIM card could be loose or dirty. Carefully remove the card and check for damage. If necessary, clean them with a soft cloth and reinsert them correctly. Alternatively, testing with a different SIM card can show whether the problem is with your network provider or your device.
If you still have no network reception: Further measures
After you've gone through the basic troubleshooting steps and the problem persists, there are more advanced actions you can take.
- Ask your provider about network problems: Your provider may experience technical difficulties or perform maintenance in your area, resulting in temporary outages. Check your network provider's website or external troubleshooting websites to see if there are any known faults. If there are no clues, it is worth contacting customer service to get more detailed information.
- Check APN settings: The APN (Access Point Name) settings are important for accessing the mobile Internet. If these are incorrectly configured, connection problems may occur. Check that the APN settings are correct by checking your carrier's website for the correct values and matching them to the settings on your smartphone.
- Perform software updates: Outdated software can cause connection problems. It is therefore advisable to check that the installed software version is up to date. This applies to both the operating system and the network operator settings (often referred to as “carrier settings”).
- Manual network selection: Try selecting the network manually if your device doesn't find it automatically. To do this, go to the network settings and select “Manual network selection”. Then select your network from the list if it is available.